"If real change
is going to happen,
we need totally new ways
of doing things together."
Technology of Participation is a method that is built
upon the foundations of life experience. The ToP method follows natural
processes of the human mind. We are not always conscious of them, but
they happen. These methods help groups think, talk and work together.
They provide group facilitators with structured methods to assist a group
in thinking clearly and productively together. Think of
it as a series of steps.
Life
Experience
what actually happens |
Life
Dynamic
cognative processes |
ToP
Methods
levels of thinking |
Facilitation
Example
applying the method
with a group |
A
taxi driver steps on the accelerator. He sees a
yellow light just ahead. |
Perception
We observe what is going on. |
|
A
project team brainstorms a list of ideas for a new initiative.
Each person contributes ideas. |
"Drat!" he exclaims.
(words to that effect) |
Response
We react to it internally
|
The
Reflective Level |
They
discuss their initial responses to the ideas. They see themes
in their thinking. |
| He makes a quick mental
estimate of his chances for beating the red light. |
Judgement
We make sense of it
|
The
Interpretive Level |
They
discuss the primary aspects of the project they want to carry
forward and identify the major components. |
| He jams on
the brakes - - a squealing halt. |
Decision
We make choices
|
The
Decisional Level |
They
decide what specific actions will be taken to move forward in
each initiative. |
The Objective Level
We
find the reality of life in the real, palpable, observable, sensory
world. We live in a tension, driven by our dreams and, at the same time,
blocked by obstacles. We find ourselves in the midst of a multitude of
interacting forces. ToP facilitation methods begin with "what is" and
create a common foundation of reality for discussions and collaborative
work. Starting with a concrete beginning point, like " last month's
activity report", or a focus question, like "What are the elements we want
to include in this new program?" enables all participants to bring their
attention together on the most basic information necessary for the discussion.
Leave this step out and people will be all over the place - confused and
likey disconnected. Include it and people start on the "same page" and
are able to continue thinking together.
ToP calls this
the "objective" level, because it asks us to examine what
is before us in an objective manner. Clarifying our situation places
us in position to take a positive, proactive relationship to the situation
as it actually is. It creates a foundation for our thinking.
The Reflective Level
We make connections
among ideas automatically. It's unavoidable. Authentic feelings and associations
are triggered by our experiences and perceptions.They are just as real as the
externally observable data, and must be considered seriously in making decisions.
This is the area we often wish to deny; only to find that it surfaces later;
often in unhelpful ways. It just happens. Our images, memories and feelings
reveal valuable information and open us to the world of intuition, memory,
emotion and imagination. Examining our experience makes us conscious, enriches
our dialogue and makes it real. It helps us "experience our experience." Leave
this step out and be robbed of the richness and find repressed
feelings surfacing later in negative forms. Include it, reflect, become more
conscious and gain from real experience.
ToP calls this the "reflective" level,
because it asks us to step back and reflect on our perceptions. We bring
our associations, memories, feelings and intuitions to consciousness. Identifying
and owning our initial responses enables our reflections
to inform the relationship we chose to take to our given situation.
The Interpretive Level
Insight
arises out of reflection on real experience. Meaning is created out
of the mundane encounters in the midst of life. Meaning is something
we all have to work at constantly, by thoughtfully reflecting on the
actual life we have on our hands. We work through the layers of meaning,
purpose, significance, implications, "story" and
values to get to the core. We consider alternatives and options open
to us. Leave this step out and people will argue forever and it will
look like a verbal plate of sphagetti. Insight will become subservient
to power and influence. Include it and deepen the group's thinking.
A group can develop insight and understandings and they can move forward
together.
ToP calls this the "interpretive" level, because
it is at this level that we analyze, gain understanding and
determine what is significant. When we create genuinely shared understanding,
we are more able to make insightful choices that are the will of the
group.
The Decisional Level
Processing insight about
life involves projecting that insight out into the future. As we decide
future implications for action, our reflection connects us to the world
in ways that are real. We assume active responsibility for our situation.
We make choices and commitments that shape our way of interacting with
our situation. In groups, we make decisions and build consensus; so we
can move forward together. Leave this out and you can count on
nothing happening. Insights will not be integrated. Ideas will not become
reality - never really born. Plans will rest on the shelf. Include it
and create practical plans that will change the situation.
ToP calls this the "decisional" level, because
it enables us to develop an appropriate conclusion to a given inquiry.
Wen we make choices, we commit ourselves to a way forward. It gives
collaborative decision-making real power.
|
This four-stage approach to group work is
a whole process. It uses all of our personal resources. It uses both
left and right brain, intuition and reason. To borrow a concept from
Susan Langer, the method "subjectifies the outward and objectifies
the inward". It imbues what is outside the self with feeling
and meaning. Inside, it can bring emotions and insights to the
surface, which normally may not see the light of day. It takes
the process all the way through to conclusions and decisions.
In this sense, Technology of Participation is a whole-system process. |
The following articles provide an introduction to three
key ToP methods. Please download and read the articles to gain more
insight into these methods and how they are used by ToP facilitators.
The ToP Focused Conversation
Method
The Art of Focused Conversation
The ToP Consensus
Workshop Method
Introducing the Workshop Method
ToP Strategic
Planning
Transparent Strategy |
|